Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • We provide a 1–hour reaction guarantee with all of our Linux website hosting packages, which means each advice request you post will be answered to within one hour maximum. Our support team members are educated to rapidly deal with any case and to ensure that you get reasonable information on any situation that you could have.

  • Top quality support service
  • A Top–quality Support Service

  • You’re able to write to us 24x7x365 with any problem you might have associated with Encor Hosting’s offerings. We’ve employees on duty at all times to offer solutions anytime needed. You’ll be able to the ticketing system or send us a message at any time, or you can pick–up the phone or use the online chat within business hours.

  • Intuitive help center
  • An Intuitive Help Section

  • Our Control Panel includes an extensive know–how base which is integrated into all areas. In each section, you’ll find a Help press button that will load for you a list of step–by–step online classes on how to make use of a specific option or execute a specific action. In addition, we have crafted training movies so that you could get a better idea of the Control Panel’s interface.