Support Channels

  • 1 hour ticket response time
  • An Intuitive Help Center

  • The Help Center integrated into your Web Control Panel offers a selection of help articles and regularly asked questions. Aimed at fixing any common problem that you could stumble upon, they are contributed by our support team of trained technicians.

  • Top quality support service
  • Educational Videos

  • For users who prefer to discover how to fix a typically experienced issue by watching an instructional video clip, we have added a compilation of video tutorials to our Web Control Panel. All the instructional video clips are short and easy to comprehend. They offer visual presentations of various website management techniques.

  • Intuitive help center
  • A 1–Hour Response Time Guarantee

  • All our semi–dedicated servers are backed up by a 24–7–365 client support service and include a 1–hour response guarantee. Our experienced techs will be at your disposal 7 days a week and will remedy any problem that you may come across within maximum sixty minutes after the tech support ticket submission. In the majority of instances, a response will be given to you in less than twenty minutes.